| 1. |
I made a key and it doesn't work any controllers.
A. Query
key
B. Look in Access to see if controllers are listed
C. If not go to User change add Access information and update
key |
| 2. |
I made a key it works some doors but not others.
A. Go to User Change and check Access
information if doors are
listed give 2 days on Auto enable and update key
B. If doors are not listed add doors and update key |
| 3. |
How do I add a new user to a controller?
A. Go to controllers change
B. Select correct controller
C. Select access then select additional users
D. Make controller update key
E. Update controller
F. Return controller update key |
| 4. |
If I have a key
which was not returned, but the user name is no longer in
the system can I still return this key?
A. Go to user
B. Query key
C. System will tell you there is no record do you want to create
one
D. Say yes, then enter a name
E. This will re-establish a record
F. Now the key can be returned and the record deleted |
| 5. |
How do I set up
a remote KPU or the remote KPU is not answering.
A. The remote KPU must have a dedicated
phone line
B. 1st power everything down/ or if you are setting up for the
1st time
C. Power up the modem 1st
D. Then power up the KPU
E. Press the reset button on the KPU
F. This should put the modem in auto answer mode |
| 6. |
I am having trouble
initializing my LPU. Software wants both KPU and
LPU in com port at same time.
A. Go to utilities
B. Devices
C. Program KPU, LPU, RAK
D. Connect KPU to computer and power
E. Initialize KPU
F. Say no to program another KPU
G. System will ask Program LPU
H. Click yes
I. Insert key from LPU into KPU
J. Did green light come on?
K. If yes, leave key in KPU and click new device
L. LPU should now be programmed
M. If no, leave key in KPU disconnect KPU from com port and
connect LPU
N. Click reinitialize
O. Green light should come on
P. Leave key in KPU and disconnect LPU from com port and reconnect
KPU
Q. Click ok, LPU should be reinitialized |
| 7. |
How do I add a new
system operator?
A. Go to utilities
B. Operator – add
C. Type in user name
D. Type user id, normally users initials
E. Type in password
F. Select functions
G. Give operator desired user functions
H. Click ok
I. Type in user password a second time |
| 8. |
Is
the software and controllers Y2K compliant?
A. Yes the products from the very beginning have been Y2K compliant
B. Refer to INTELLIKEY Service Bulletin 970001 |
| 9. |
What is an index error? And how do I fix it?
A. The software has a data base engine
so the files can get out of
sync and program will not work properly
B. Files can be rebuilt to correct problem
C. Go to utilities
D. Data files
E. Click rebuild files |
| 10. |
Why
can’t the computer find the KPU?
A. Is KPU connected to computer?
B. Reset the KPU. Did the LED flash?
C. IF A & B are yes then go to utilities
D. Devices – configure serial ports
E. Check and make sure that the KPU is on correct com port |
| 11. |
How do I add a time
zone to a users key?
A. Go to user -change
B. Select user
C. Go to access
D. Select time zone
E. Select controller(s) to add time zone to
F. Assign time zone to controller(s) |
| 12. |
How many doors will
one key access?
A. 4000 controllers |
| 13. |
How many doors and
keys will the system hold?
A. 4000 controllers and 10,000 users |
| 14. |
How many history
records does the controller hold?
A. The 4000 controller hold 1,000 history
records |
| 15. |
How many history
records does the audit key hold?
A. The 4000 audit key holds 250 records
B. The 1000 audit key holds 150 records |
| 16. |
Why do you have
to use the computer and LPU to program controllers the
first time?
A. The computer sets the time and date
in controller |
